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Privacy Policy

Thank you for visiting www.lifeworksgroup.org, the official website of The LifeWorks Group, Inc. in Florida. Protecting your privacy is very important to us. To assure you of your confidentiality and privacy, we provide this notice to help you understand our commitment to security, what kinds of information we may gather about you when you visit the site, how we may use that information, and how you can correct the information.

This policy governs all pages hosted under The LifeWorks Group, Inc. Please read the following policy to understand how your personal information will be treated. We use the information we collect about you to help us with understanding more about how our site is used, to make the site more useful, and to be able to send you relevant communications such as our eNews.

The LifeWorks Group, Inc. makes every effort to preserve user privacy, however we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with an appropriate law enforcement investigation, current judicial proceeding, a court order or legal process served on our Web site. The LifeWorks Group, Inc. reserves the right to cooperate with law enforcement officials in the investigation of alleged unlawful activities of our users related to electronic communication transmitted on our site. We will have no legal liability for such disclosures.

Information Collection & Use

You can visit and browse this website without revealing any personally identifiable information about yourself. You may also choose to disclose personally identifiable information about yourself for the purposes described below. The LifeWorks Group Inc. will not collect any personally identifiable information about you unless you provide it. Providing any personally identifiable information to us is always voluntary. If you do not want us to obtain any personally identifiable information about you, do not submit it. Personally identifiable information will be used for the purposes for which it was given. We also may use it to notify you about updates to our website and to contact you for marketing purposes about special products or services we provide from time to time.

When you provide The LifeWorks Group, Inc. with your e-mail address, we will use it only for the purpose for which it was provided. We will not sell, share, or rent this information with any third party except to provide the services you request or as required by law. We collect information from our users at several different points on our web site, and recognize the importance of protecting the privacy of Personal Identifying Information about you as a user of our web site. We consider the following to be Personal Identifying Information: your e-mail address, name, password, mailing address, and credit card information if you order counseling, coaching or communication products. This web site does not collect Personal Identifying Information about a user other than information that is voluntarily provided; in this way, we can best serve the user’s needs as well as stay efficient in our own business purposes.

Our company has chosen to utilize a user’s Personal Identifying Information system in order to allow our web site to operate efficiently, or for our company’s marketing and promotional purposes if you have opted to receive these kinds of communications. This information will always be treated confidentially within our company. Our policy is to never share this information with third parties. When you visit our website, certain anonymous information about your visit is automatically logged as it is at most websites, which may include information about your IP address, domain name, browser type, access time, and referring website address. This information is not personally identifiable and is only used in aggregate (i.e., not in any way that personally identifies you).

Newsletters

The LifeWorks Group Inc. offers free e-mail newsletters. We gather e-mail addresses of users who voluntarily subscribe. Subscribers may change their subscribed e-mail address, opt-out of receiving special e-mailed offers, or remove themselves from the mailing list by following the instructions contained in every issue of the newsletter. If you have elected to receive e-mail newsletters and ever want to unsubscribe, simply click the button that says “Unsubscribe” at the bottom of the email or e-newsletter and you will be removed within 72 hours. Remember, in each issue you will have instructions on how to unsubscribe prominently mentioned if you choose to opt-out.

Customer Service

We communicate with our users on a regular basis to provide requested services or related to meeting the desires expressed through their account. If you ever want to communicate your customer service concerns to The LifeWorks Group, Inc. simply call 407.647.7005 during business hours, (M-F 9-9 EST), by e-mail to info@lifeworksgroup.org.

Registration

In order to use certain areas of this site, a user must first complete the Sign Up, registration, form. During registration a user is required to give his or her e-mail address, which can be used to contact the user about the services on our site for which they have expressed an interest. The user may also be voluntarily asked to provide other information, such as career interests, topics of interest and so on.

Information for Children and their Parents

Kids or Teens– Be sure to ask your parents for permission before sending us any information about yourself. If you are under 18, you must have your parents’ or guardian’s permission to order any products or services from us.

Parents- www.Lifeworksgroup.org is a general audience site, and does not knowingly collect personally identifiable information from children under the age of 13. Any information collected online from children under 18 would be used only for the purpose of delivering the requested product or service. Please instruct your children to ask you for permission before providing any information about themselves to SRC, and visit the Federal Trade Commission website, ( http://www.ftc.gov/ ) for more information about safe Web surfing for kids and teens.

Ordering Products

We request information from the user on our secure order form. Here a user must provide contact information (like your name and shipping address) and financial information (like a credit card number, or expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, this contact information is used to get in touch with the user. When you request a product or service from us, we will collect and store your name, address, credit card number, and other basic personally identifiable information to provide you with the requested product or service and for billing purposes.

We may also offer you, via direct mail, other products from The LifeWorks Group, Inc. and other select sources we think would be of interest to you based on the type of your purchase. After receiving the product or service requested, you may “opt-out” of receiving these direct mail offers by sending an e-mail to info@lifeworksgroup.org stating your request to opt-out along with your complete name, mailing address, and the name of the product or service you receive. This information is necessary so we can accurately process your request. Your e-mail address will also be obtained during the online ordering process for the purpose of corresponding with you about your purchase and to occasionally notify you of additional online shopping opportunities. You may opt-out of receiving any subsequent shopping opportunities by following the unsubscribe information found in each e-mail announcement. Again, we will not rent, sell, or exchange your e-mail address with a third party for any purpose except to provide the services you request or as required by law.

Safeguards

We have appropriate physical, electronic, and video safeguards in place at our physical facilities to help protect against the loss, misuse, or alteration of any information you may have provided at our site. We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. When we transfer and receive certain types of sensitive information such as financial information.

Credit Card Safety

Ordering online with us is always a secure transaction. All online transactions through our online stores are handled with industry-standard SSL encryption. This means that when you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, and then decoded when it gets to us. When you give The LifeWorks Group, Inc. personal information we take steps to ensure that your information is treated securely. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Cookies

Cookies are a technology that utilize data stored on the user’s hard drive tied to aggregate information about the user which helps us serve you better. Our cookies collect no personally identifiable information. We use cookies to help us know when and how many people visit our site; to ensure that visitors are not repeatedly sent the same pop-up information; and to record session information, such as items that consumers add to their shopping cart. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie for our site, the user would not have to log in with a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

Log Files

Like most standard web site servers we use log files. This includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information, except to prevent fraud or abuse of the system.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site under the direction of The LifeWorks Group, Inc. We take no responsibility for the content of any external Internet sites. In addition, links to these websites cannot be taken as any endorsement of the content or approval by The LifeWorks Group, Inc. regarding the views and expressions on these websites.

Surveys or Contests

From time-to-time our site requests information from users through surveys or contests. Participation in these activities is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. All contests or sweepstakes are conducted in full accordance with federal and state laws. The full rules for our contests are clearly posted during each event. Information gathered is used only to verify user identity and to contact winners and/or prize recipients. Survey information is used for purposes of monitoring or improving the use and satisfaction of this site. We occasionally may offer contests or sweepstakes that are sponsored or co-sponsored with third parties as identified in the contest or sweepstakes’ Official Rules. By virtue of their sponsorship, these third parties may obtain personally identifiable information that visitors voluntarily submit to participate in the contest or sweepstakes. The LifeWorks Group, Inc. has no control over the third-party sponsors’ use of this information during contests, surveys or sweepstakes.

Refer-A-Friend

If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and e-mail address. The LifeWorks Group, Inc. will automatically send the friend a one-time e-mail inviting them to visit the site. We store this information for the sole purpose of sending this one-time e-mail. The friend may contact us at any time to request the removal of this information from our database.

Correction/Updating Personal Information

If a user’s personally identifiable information changes (such as your e-mail address), or if a user no longer desires our service all you need to do is to contact us at info@lifeworksgroup.org to make the necessary changes to serve you efficiently.

Security

The security of your personal information is extremely important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using the most secure technology available. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, since no method of transmission over the Internet, or method of electronic storage, is 100% secure, we strive to use every level of Internet security available and utilize every means possible to protect your personal information, yet cannot guarantee its absolute security.

Choice/Opt-out

Users of our site are always notified when their information is being collected by any outside parties. When products or services are jointly offered or co-branded we will indicate who is collecting the information and it will be clear which privacy statement applies when information is being collected under a co-branded situation. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not. If you ever choose to remove yourself from our mailing list(s) simply click the Unsubscribe button at the bottom of the email and you will be removed within 72 hours.

Routine Service Announcements

On very rare occasions it may be necessary to send out a service related announcement. For instance, if our web service is temporarily suspended for maintenance we might send users an e-mail. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are for information and are not promotional in nature.

Terms & Conditions

Use of this site is provided by The LifeWorks Group, Inc. and is subject to the following Terms and Conditions:

1. Your use constitutes acceptance of these Terms and Conditions as at the date of your first use of the site. The LifeWorks Group, Inc. reserves the rights to change these Terms and Conditions at any time by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified.

2. The counseling, coaching and communication information contained on this site are educational in nature and are not to be perceived as a substitute for actual psychotherapy, psychological services, clinical counseling care, therapeutic care or legal or medical advice. This site is to give you useful information not professional therapy.

3. You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights, or restrict, or inhibit the use and enjoyment of the site by any third party.

4. This site and the information, names, images, pictures, and logos regarding or relating to The LifeWorks Group, Inc. are provided “as is” without any representation or endorsement made and without warranty of any kind whether express or implied. In no event will we be liable for any damages including, without limitation, indirect or consequential damages, or any damages whatsoever arising from the use or in connection with such use or loss of use of the site, whether in contract or in negligence.

5. The LifeWorks Group, Inc. does its best to ensure that this site is functioning correctly and that materials contained in the site are timely and accurate. However, we do not warrant that the functions and materials contained in this site will always be: uninterrupted or error free; that defects will be corrected; that this site, or the server that makes it available are free of viruses or bugs; or represents the full functionality, accuracy and reliability of the materials.

6. If you are concerned about the accuracy of information we welcome you to bring to our attention any material you believe to be factually inaccurate. Please notify us by forwarding a copy of the material and your comments by email to info@lifeworksgroup.org.

7. Copyright restrictions and use of material from The LifeWorks Group, Inc. are as follows: Copyright on the information and materials contained on this website, and any translations of t hat material, are at all times owned by The LifeWorks Group, Inc. unless otherwise indicated. The LifeWorks Group, Inc. name and logo are the legal trademarks of The LifeWorks Group, Inc. The names, images and logos identifying any organizations linked to this site and their products and services are the proprietary marks of those respective organizations.

The information and materials contained on this website may be translated electronically, printed and used for personal, educational and not-for-profit purposes only, provided at all times that the source indications are stated (to include, but not to be limited to, the name of the copyright owner and full contact information). We encourage the adaptation of resources from The LifeWorks Group, Inc. of professionals, however adapting the original information and materials can only be done with the prior written approval of The LifeWorks Group, Inc. Under no circumstances can The LifeWorks Group, Inc. be held responsible for the content of any third party translation or adaptation without our written authorization. We produce material to add value to help make life work better for our clients and partners. It is strictly prohibited to sell any of the information or materials on to third parties or to use any of the information or materials for personal gain. Some documents or photos that have been published on this site are done so with the permission of the relevant copyright owners. All rights are reserved on these documents and permission to copy them must be requested from the original copyright owners (the sources are always indicated within these documents or images).

9. Any communication or material that you transmit to, or post on, any public area of the site including any data, questions, comments, suggestions, or the like, is, and will be treated as, non-confidential and non-proprietary information.

10. If there is any conflict between these Terms and Conditions and rules and/or specific terms of use appearing on this site relating to specific material then the latter shall prevail. These Terms and Conditions shall be governed and construed in accordance with the laws of the United States of America. Any disputes shall be subject to the exclusive jurisdiction of the U.S. Courts. If these Terms and Conditions are not accepted in full, your use of this site must be ended immediately.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we would disclose it. If at any point we decide to use personally identifiable information in a manner materially different from that stated at the time it was collected, we will notify users by way of an e-mail. Users will have a choice as to whether or not we use their information in this different manner. However, if you have removed your personal information you will not be contacted, nor will your information be used in this new manner. From time to time, we may update this privacy notice. Please check this page periodically for changes. We will notify you about any changes in the way we treat personally identifiable information by placing a notice on our site.

The Privacy Policy on this site was posted June 5, 2008. We welcome your comments regarding this Privacy Policy. If you have questions or comments, please contact us at info@lifeworksgroup.org.

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1850 Lee Road, Suite 250, Winter Park, FL 32789 • Phone: 407-647-7005